Terms and Conditions
The Site is provided by Lara Bohinc International Limited and its subsidiaries (‘The Group’ or ‘we’), incorporated in England and Wales with company registration number 06399467, whose registered office is at Unit 1, Claydon Business Park, Great Blakenham, Ipswich, IP6 0NL.
Lara Bohinc UK Limited (‘Company’) is a subsidiary of Lara Bohinc International Limited.
We reserve the right to change the way the Site works from time to time and to withdraw any features or content provided on the Site without giving notice.
(a) You must register with the Site in order to purchase products from the Company.
(b) When you register, we ask you to provide certain information about yourself that is true, accurate, and up to date. Should any of your registration information change, please go to Account Information and make the required changes.
(d) You can cancel your registration at any time by contacting firstname.lastname@example.org.
(e) When you have completed the registration process you will be able to purchase products from the Site; any purchases will be subject to our Online Sales Policy.
4.PASSWORDS AND SECURITY
(a) On registration you will be given a username and password. You must keep your password secure and must not disclose it to or share it with anyone.
(b) You will be responsible for all activities and orders under your password. If you know or suspect that someone else has your password, you should go to Account Information and change it yourself, or contact us at email@example.com.
(c) We reserve the right to change your password if we believe that it is no longer secure.
(d) If you forget your password please visit the Forgot Your Password page where you will be able to reset your password if you satisfy our security check.
5.FORMATION OF CONTRACTS
(a) No contract exists between you and the Company for the sale of any goods until the Company has received and accepted your order and sends you confirmation by email to the email address you have given. Once the Company does so, there is a binding legal contract between us.
(b) The Group reserves the right to enforce any term of the binding contract made between you and the Company pursuant to the Contract (Rights of Third Parties) Act 1999.
(c) The contract is subject to your right of cancellation as a consumer (see 9(a) below).
6.DESCRIPTION, SPECIFICATION AND PRICE OF GOODS
(a) All goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Company will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
(b) The description, specification and price of the goods you order will be as shown in the Company’s current catalogue or on the Site at the time you place your order.
(c) The Company’s policy is to improve its products continually, and so reserves the right to make minor technical changes to the specification of the goods without affecting their then function, quality or price.
(d) Every effort will be made to ensure that prices shown in the Company’s current catalogue or on the Site are accurate at the time you place your order. If an error is found prior to despatch of the goods, the Company will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, the Company will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
(e) In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of the Company’s catalogue or the Site.
(f) Where the goods are supplied for export from the United Kingdom, you will be liable for shipping charges as agreed with the Company and displayed on the Delivery section of the Site, and responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination.
(g) The Company will pay all import duties, customs taxes and local sales taxes when shipping to the countries listed under the heading ‘Taxes and Duties’ in the Delivery section of the Site. If goods are being shipped to any other country, you will be liable for any duties imposed on those goods by the country of destination.
(a) Payment for the goods and delivery charges can be made by any method shown in the Company’s current catalogue or shown on the Site at the time you place your order.
(b) The Company will accept payment in US Dollars (USD), Euros (EUR) and Pound Sterling (GBP). You will be charged in the currency indicated next to your choice of country in the top left corner of each page on the Site, regardless of the location of any billing or shipping address that you provide. If the currency shown is different to the denominated currency of the credit or debit card you are using to make the payment, the Company will not be liable for any loss caused by any charges or exchange rates imposed by your credit or debit card issuer as a result.
(c) Upon checkout, you will be notified of any delivery and shipping charges you may be liable to pay.
(d) All payments are made to and processed by the Company.
(a) The goods you order will be delivered to the address you give when you place your order, subject to confirmation by the Company.
(b) If our service provider cannot deliver to your address, the Company will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.
(c) If there is no one at the address given who is competent to accept delivery of the goods, you will be notified by our service provider of an alternative delivery date or a place to collect the goods.
(d) Every effort will be made to deliver the goods as soon as possible after your order has been accepted. The Company aims to ensure delivery within the delivery time frames advised in the Delivery section of the Site. The Company will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
(e) You will become the owner of the goods you ordered and responsible for risk of loss or damage to them once they have been delivered to you.
9.YOUR RIGHT OF CANCELLATION
(a) Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, customers within the EU have the right to cancel the contract at any time up to the end of fourteen working days after you receive the goods. A working day is any day other than weekends and bank or other public holidays in the United Kingdom.
(b) To exercise your right of cancellation, you must give written notice to the Company by post or email, at the postal or email addresses shown below, giving details of the goods ordered and (where appropriate) their delivery.
(c) If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to the Company at your own cost, in unused and otherwise re-saleable condition, and in original packaging. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit.
(d) Once you have notified the Company that you are cancelling the contract, the Company will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.
(e) If you do not return the goods as required, the Company may charge you for the direct costs of recovering the goods.
(f) You do not have the right to cancel the contract if the order is for goods which are specially designed for you, or which have been amended, modified or customised in accordance with your instructions.
(g) For all other returns, please read returns policy on the Returns section of the Site. This does not affect your statutory rights as a consumer. All refunds will be made in the same currency as the related purchase. The Company will not be liable for any loss this may cause due to fluctuations in exchange rates or any other related reason causing the value of the refund to be less than the sum originally paid.
(a) All goods supplied by the Company are warranted free from defects in workmanship or materials for a period as shown in the Company’s current catalogue or on the Site. This warranty does not affect your statutory rights as a consumer.
(b) This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with the Company’s instructions, or any alteration or repair carried out without the Company’s approval.
(c) If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should contact the Company by phone, or notify the Company by post or email, as shown below. Please refer to the Company's repairs policy on the Returns section of the Site for more information.
11.USE OF THE SITE
(a) You may access the Site solely for your own personal use. You must not use any content provided on the Site for any illegal purpose.
(b) In particular, you may not use the Site for any of the following purposes:
(i) disseminating any unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable material or otherwise breaching any laws;
(ii) transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;
(iii) interfering with any other person’s use of the Site; or
(iv) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
(c) If you breach this provision, you will be responsible for any losses and costs resulting from your breach.
(d) We may terminate your use of the Site with immediate effect if you breach any of these Terms.
(e) If you choose to access the Site from outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
(a) While we try to ensure that the Site is normally available 24 hours a day, we cannot be held responsible if for any reason the Site is unavailable at any time or for any period.
(b) We reserve the right to suspend access to the Site at any time for operational, regulatory, legal or other reasons.
(c) Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
(d) Although we make all reasonable efforts to ensure that the server that makes the Site available is bug and virus free, we cannot provide any guarantee in this respect.
(e) You are responsible for obtaining Internet access to the Site from where you are in order to use the Site. We cannot be held responsible for your failure to access the Site from any location or browser. Any access fees incurred in reaching the Site (e.g. dial up charges) are your responsibility.
(f) Owing to the nature of the Internet and the fact that your access to the Site involves functionality outside our control, we cannot be held responsible for technical problems that you may experience with the Site.
(g) While we try to use all reasonable care in providing access to the Site, we cannot be held responsible for any corruption or loss of data held on your computer, or any damage caused to your computer resulting from your use of the Site.
13.INTELLECTUAL PROPERTY RIGHTS
(a) The Group owns all intellectual property (including without limitation the Lara Bohinc name, trademarks (registered and unregistered), all copyright and designs, logos, and images) in the goods produced by the Group and displayed on the Site and in its catalogues.
(b) No third party, except as expressly permitted in writing by the Group shall have any rights to use any of the Group's intellectual property, nor shall they have any rights in any designs, plans, drawings or images, or names, logos, relating to the goods, their packaging or to any materials displayed on this Site. All these rights are protected by registration and/or applicable laws and all of the Group's rights against any third party who uses them without express consent are expressly reserved.
(c) All intellectual property rights in any part of the Site are owned by or licensed to the Group. No intellectual property right in any part of the Site, including without limitation rights to any designs comprising the goods or any parts of them, are intended to, nor shall they be deemed to, transfer to any person who accesses the Site.
(d) The Group may at its own discretion and without giving notice alter, remove or suspend any part of the Site. In no event will the Group be liable for any loss or damage arising as a result of modifications made to the Site.
14.DISCLAIMER OF LIABILITY
(a) We will not have any liability arising out of or in connection with the use of the Site or its non-availability for:
(i) any business losses (such as loss of profits, business, contracts or goodwill); or
(ii) any matters due to any events outside our reasonable control; or
(iii) any unforeseeable losses or damages.
(b) We do not seek to exclude or limit our liability for death or personal injury caused by negligence, or for fraudulent misrepresentation, or any other liability which may not be excluded by law.
(c) We will have no liability arising from any link being placed on the Site to another website which we are not responsible for.
Unless otherwise stated in these Terms, all notices from you to us must be in writing and sent to our contact address at 60 Golborne Road, London, W10 5PR. All notices from us to you will be displayed on the Site from time to time.
17.GOVERNING LAW AND JURISDICTION
These Terms are governed by English law, and you and we agree to submit to the jurisdiction of the English courts.
If you require further information about the Company or any content on the Site, please contact us at:
Customer Service Department
60 Golborne Road