CHOOSING YOUR COUNTRY
- When you connect to larabohinc.com, you will automatically be directed to the site corresponding with the country which you are in.
- In order to change country and currency, please select your country by clicking on the top left hand corner, where your current location should be displayed.
- Please note, your currency will be displayed in USD for customers from the USA, Euros in the relevant countries, and GBP for all other customers.
- Upon checkout, if your credit card is not registered to one of these three currencies, your credit card company will determine the exchange rate and this may be subject to additional charges.
- The first step when selecting an item to purchase is to add it to your shopping bag by clicking ‘add to bag’ (You will still have the opportunity to change your mind later).
- To view the contents of your bag while shopping, click on ‘shopping bag’ at any time. Details shown will include product description, reference code, size, price and quantity.
- You can change any of these details before actually placing your order. For example, if you decide not to purchase an item click on the ‘remove’ button.
- When you have finished shopping, check the contents of your bag and click on ‘checkout’ to go to the secure payment area.
- Please note that until the payment process is complete, selected items will not be solely allocated to you and can still be purchased by another customer.
- Before payment, you will either be asked to register with us or, if you are a returning customer, to login to your existing account. For more information on registering and its benefits, please see below.
- If you have a promotional code, enter it at the checkout stage and your order will then be automatically updated.
- At checkout, you will be notified of any additional shipping costs. For more information on shipping prices, please see the Delivery section.
- We accept all major credit cards for payment (Amex, Visa, Mastercard, Maestro, Discover). Please visit Payment and Security for more information on how we secure your payment through the website.
- When you register with Lara Bohinc you automatically have access to special features on the site including:
- Wish List- Select your most-wanted items and email them to friends and family- perfect for stress-free present shopping!
- Giftwrapping- We offer to giftwrap your purchases in our signature Lara Bohinc paper, making your shopping experience that bit more unique. This service is complimentary for all registered customers.
- Address book- You can store your favourite addresses in your account, enabling you to complete checkout faster. You can also enter multiple addresses, for example if you need to have your items delivered to work instead of to your registered address.
- My Orders- this provides an entire history of your orders and returns through larabohinc.com
- Registration is very simple: either fill in your details (name, email address and preferred password) when prompted to at the checkout, or click login at the top of the page and create an account as a new customer. Similarly, you can visit the ‘my account’ section below and create a new account by filling in your details as required.
- If you forget your password, please do not worry. Simply click on the ‘forgot password’ link on the account login page and we’ll email it to you.
- To find out about the security of your personal information and how we may use it, please read our website security policy here.
SEARCHING FOR ITEMS
If you wish to search for specific items, this can be done in different ways:
- Either select the type of product (bags/shoes/jewellery…) from the tabs at the top of the page, and then select sub- categories relating to your product search.
- Using the tabs on the left hand side of the page, you can then further select items according to collection, colour and material.
- Alternatively, use the ‘search’ box located at the top of the page. Here you can type in either an item name or type (eg. ‘necklace’; ‘bag’) to bring up all items which match.
Login to your account or signup if you are a first time visitor to larabohinc.com